FAQ

📦 Shipping

Where do you ship?
We currently ship to all states within the USA.

How long does delivery take?
Orders are processed within 1–3 business days.
Our current delivery times range from 7 to 14 business days depending on your location.
You’ll receive a tracking number as soon as your order ships.

We work with trusted international suppliers to offer quality items at fair prices. Shipping times may vary slightly during busy seasons.

How much is shipping?
We offer free shipping on all orders!

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🛍️ Orders & Returns

Can I cancel or change my order?
We can update or cancel your order if it hasn’t been shipped yet. Please email us quickly at hello@nookglow.shop.

What’s your return policy?
If you’re not satisfied, you can return your order within 30 days. Contact us to receive return instructions.

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💡 Product Questions

Do your lights get hot?
Not at all! Our ambient lights are made with safe, low-heat LED technology.

Where are your products made?
We work with trusted suppliers to ensure high-quality and cozy design.